Orders & Delivery
All prices on our online store accept payment in Ringgit Malaysia (RM). The price displayed on this website represents the actual price, excluding delivery charged to the rest of the world using Registered Poslaju with a tracking number, and overseas orders will be dispatched by DHL Express Service from Malaysia with a tracking number.
Please be assured of my every effort to ensure pricing accuracy within this site. However, suppose an error is made, and an item is listed at an incorrect price. In that case, I maintain the right to refuse to accept further orders and to cancel any orders already placed at the incorrect price. I will notify you when I process your order by sending you an Order Confirmation with the correct pricing via email for your approval.
All current prices listed on this site are subject to change without prior notice, and I, therefore, reserve the right to change prices displayed for products on my website at any time.
Methods of Payment
PAYMENT TERMS - I accept PayPal, Mastercard, Visa, and Amex. Your credit card details and information are secure. Your payment transaction for your order detail will be securely provided by PayPal when you checkout from the product order screen.
If you choose to pay your online order by direct bank transfers or by (TT) telegraphic/wire transfer, I will provide you with an email containing my bank account details. If payments have been made, please provide proof for me to check into my bank account. After receiving the payment, I will send you an email confirmation, and your order will be processed immediately.
Shipping & Delivery
Amulet City offers worldwide shipping on all items in my online store. All packages are shipped discreetly in plain packaging, carefully packed to ensure your items arrive in good condition. You will receive a tracking number for each box that sends separately.
Malaysia - Domestic Delivery
All orders between West and East Malaysia are shipped using Poslaju. Delivery takes up to 2 to 5 business days. Once the package has been delivered, the tracking number will be provided and updated for the customer. Please note that orders are shipped and delivered on business days only (Monday – Friday) except the first Saturday of the month and public holidays. You may track and trace your package from the following link: Click here.
For international orders, packages will be sent by DHL Express Service from Malaysia (unless otherwise specified). Once the package has been delivered, the tracking number will be provided and updated for the customer. Just enter your tracking ID & trace your parcel easily from the following link: Click here.
The estimated delivery time listed applies to major cities only. Delivery to areas outside of major cities may incur additional days. If packets are subjected to customs inspection and clearance may incur an extra 48 -72 hours.
All packages will be shipped with tracking for speedy and reliable delivery to the comfort of your home or office. Items may be subjected to other control and domestic rules of the destination country. The sender is advised to deal directly with the relevant authorities in the destination country when such circumstances occur.
To ensure speed and punctual delivery of the package, please provide the correct address & contact number. If your parcel doesn't show up by the days mentioned above,
1. Be sure you entered the correct delivery address where you placed your order and that your mailing address differs from your invoice address.
2. Be careful of the package size of your order. Most small packages probably don't fit in the mailbox. Often, your parcel is at your local post office waiting for you. So be sure the postman leaves a note saying you must pick it up at your local post office. You may need to bring that note or identification to pick up the package.
3. Sometimes, the mail carriers forget to leave a note, so check directly at your local post office if your package does not arrive by the estimated delivery time stated above.
If you have any questions regarding your order, please email firstname.lastname@example.org and remember to include your full name and address.
If your item arrives damaged due to mishandling, I will do my best to refund or replace it quickly and at no cost to you. For the fastest service, please notify me within 24 hours after receipt of the damaged item; I will require proof of damage either with digital photos emailed to me or with ordinary photographs sent by standard mail. I will refund or replace and cover all shipping costs, and If I cannot replace the item, I may ask that you return the damaged item to me, and a full refund will be issued. (If I do not receive proof of the damaged items within 30 days after delivery, You will not be able to have your refund or replacement from me).
Amulet City gladly accepts a returns policy within 30 days of the original sales receipt of the delivery date. The item must be returned in proper original and unopened packaging. I will not refund any package not packaged in its original packaging when returned to me unless it is confirmed and proven fake.
I will refund the full amount of your purchase (excluding shipping costs). Please make sure the items were in good condition when you received them. If your return does not meet the requirements listed, I will not be able to issue a refund, and the package will be sent back to you.
To receive your refund, your returned item will be verified with all the conditions that have been met, and you will receive a Payment Confirmation email from me. Refund times depend on the payment method used when purchasing:
● Pay with a Credit Card: Credit card purchases will only be refunded to the same card used for the original purchase. Refund times will depend on the card company's policies. I assure you that the currency date for the credit will coincide with the original payment date. Therefore, you will not be charged any interest fees.
● Payment with PayPal: The refund will be visible within 24 hours from when you receive your confirmation email (to your credit card account, which you sign in with PayPal).
Amulet City guarantees its valuable customer that all of our amulets are obtained from the Temples in Thailand and are 100% genuine. We focus on offering in good faith with every piece of charms charted by revered guru monks and spiritual masters before it is released from the temples. All amulets come with the one you selected.
I value every single customer. Amulet City Online Store gladly accepts orders from around the world. My site operates in Ringgit Malaysia only, and all prices are shown in RM. If you want to know the exchange rate between your original currency against the US Dollar or other currencies, please click here to look up the exchange rate online. Besides, please note that the exchange rates may be slightly different as each bank determines the exact exchange rate you will pay, but generally, it will match very closely with the going exchange rates on XE.
Overseas Customers: Please note that once your orders are placed, they shall not be canceled when the item has been shipped. When placing an order, you will be responsible for customs fees, import duties, and other incurred regulations in the country where your order will be shipped. These charges are to be borne by the recipient.